Version apextrades-2026-09-25 · Effective 2026-09-25 19:34:47
1. Information we collect
ApexTrades may collect information you provide directly, including your name, contact details, account credentials, profile information, payout details, transaction instructions, support messages and documents submitted for identity verification or payment review.
2. Account and technical information
We may also process account identifiers, login and security events, IP addresses, device and browser information, session records, language preferences, Country Pack assignment, approximate country information used for market resolution and records needed to protect the service from abuse.
3. Financial and transaction records
We maintain records of wallet movements, deposits, investments, AI trading purchases, withdrawals, fees, references and administrative actions. Financial ledger records may need to be retained for security, reconciliation, legal, accounting and dispute-resolution purposes.
4. How information is used
We use personal information to create and secure accounts, provide requested services, process transactions, perform verification, communicate with users, prevent fraud, investigate incidents, maintain audit trails, improve reliability and comply with applicable obligations.
5. Service providers and required disclosures
Information may be shared with service providers that help operate hosting, email, payment, security, identity verification or other platform functions, subject to appropriate safeguards. Information may also be disclosed when required by law, lawful process, regulatory obligation or to protect the rights and security of users or the service.
6. Cookies and sessions
ApexTrades uses cookies and similar session technologies to keep users signed in, protect forms, remember authorised sessions and support account security. Disabling essential cookies may prevent authenticated features from working correctly.
7. Data security
We use technical and organisational measures intended to protect personal information, including access controls, password hashing, protected sessions and restricted storage for private documents. No internet service can guarantee absolute security, so users should also protect their credentials and devices.
8. Retention
Information is retained for as long as needed to provide the service, maintain legitimate business and security records, resolve disputes and meet applicable legal or regulatory requirements. Different categories of information may have different retention periods.
9. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability or other treatment of your personal information. Some requests may be limited where records must be retained for security, financial, legal or compliance reasons.
10. International processing
Because ApexTrades may serve users in multiple countries, information may be processed or stored in jurisdictions different from your own. Where required, appropriate safeguards should be used for cross-border processing.
11. Policy updates and contact
This policy may be updated as the service or applicable requirements change. Privacy questions or requests should be sent through the support contact shown on the ApexTrades website.